CONTEXT

UltraLinq is a B2B, SaaS medical image management platform to enable image viwing, storage, clinical reporting, and workflow facilitation.

UltraLinq's cloud-based Viewer is the most frequently used portion of the web application (70% of sessions). Technicians and clinicians use the viewer to assess, annotate, and measure anatomical parts and abnormalities when diagnosing a patient.

OBJECTIVES

Develop a clinical platform that:

1. increases information scanability

2. reduces clinical review time

3. automates clinical workflows between technicians, specialists, and referring clinicians

4. works across different clinical exam types

OUTCOME

• Abstracted patient and exam elements to create a modular information framework that can be used across products and exam types

• Conducted immense user research testing sessions to identify pain points in the workflow and create a roadmap

• Rebuilt the Viewer in HTML5 (to replace Flash and QuickTime Viewers) to meet modern best-practice standards

• Created role-based user flows to expedite workflow process for each user type

• Streamlined the interface by implementing a new design system

• Added new clinical tools and sunsetted unsed feautures based on extensive user feedback and data analysis